CORE RETURN FORM

Please print this page and fill out the following information and include it in the same box.  If a box is damaged or too small you may put it inside another box, but you must include the original box.  Parts returned without the box are not accepted.  Parts returned in other boxes not accepted.  Return it to:

ATTN: Core Returns
RE:  (insert your name & order number here)
Toyota Steering
10211 Pacific Mesa Blvd, Suite 405
San Diego, CA 92121

DATE: ____________ DATE ORDERED: ____________
NAME: _______________________ ORDER NUMBER: ____________
PHONE: _______________________ PRODUCT(S): ____________________________
ADDRESS: _______________________   ____________________________
ADDRESS : _______________________ REASON FOR REPLACING INITIALLY: ____________________________
CITY, STATE, ZIP: _______________________   ____________________________
EMAIL: _____________________________ COMMENTS: ____________________________

SHIPPED TO DIFFERENT ADDRESS?  YES  NO                   

SHIP TO NAME/ COMPANY/ ADDRESS:___________________________________________

       

Core Return Policy
It is our goal to return the core deposit of every customer.  The only time core refunds are not given is when the part is visibly damaged, such as from an accident or incomplete. 

Please see http://www.toyotasteering.com/demo/customerservice_corereturns.htm  for more info.  Core refunds are credited once a week.  Please allow two weeks to receive your core refund from when we receive the core.  Cores are returned ground, so this may take up to 6 days.  If you paid via credit card, we will put the credit right back on your card.  If you paid via COD or other, we will mail you a check.

We Guarantee all good cores will be refunded within two weeks of us receiving the core.  No one else can match that.

Please do not call or email about core credits until 1) You have checked the date that we received your core  2) Have waited at least two weeks from that date and 3) Have already checked your credit card statement or mail box.    

We apologize for sounding harsh, but we refund thousands of core deposits each year.  We appreciate your understanding in this.  Thank You.